Shipping and Delivery

Where can VSTBR deliver?
VSTBR ships throughout Brazil and to most countries in the world, including North America, South America, Europe, Asia and Oceania, totaling more than 40 countries and regions.

Excluded Regions:
Europe: Aland Island, Ascension, Azores, Balearic Islands
Africa: Eritrea, Somalia, Somaliland
Islands and Territories: Bouvet Island, Caroline Islands, Northern Mariana Islands, Spanish Territories in North Africa
Middle East: Yemen
Others: Yugoslavia, Zaire

Important Note:
If your country or region isn't listed, please contact our customer service team. We're constantly expanding our network.

How does VSTBR ship your order?

Shipping Methods and Logistics:

  • International Shipping: All our shipments are made by air (Air Freight) to ensure speed and efficiency.
  • Logistics Partners: We work with leading international shipping companies and couriers (such as Correios Brasil, DHL, FedEx , as well as specific local services depending on the destination and method chosen) to deliver your order safely.
  • Tracking: All orders include a tracking code for online monitoring.

After completing your purchase, you'll receive an order confirmation email. After payment, a payment confirmation email will be sent. Once your order ships, you'll receive an email with tracking information, including the code, so you can track it online:
https://www.17track.net/pt or http://www.track718.com/pt

What shipping methods do we offer and what are the delivery times?

Total receiving time = processing time + delivery time

Processing time: 3 to 7 business days (quality control, sorting, packing)

Delivery time:
Standard Delivery: 15 to 20 business days
Priority Delivery: 7 to 10 business days

What is the shipping cost?

Shipping to Brazil
Standard Delivery: R$32.43 for orders from R$0.00 to R$379.99
Priority Delivery: R$86.57 for orders from R$0.00 to R$379.99
Free Shipping: for orders over R$380.00

International Shipping
Standard Delivery: R$32.84 for orders from R$0.00 to R$379.99
Priority Delivery: R$86.57 for orders from R$0.00 to R$379.99
Free Shipping: for orders over R$380.00

Shipping costs and customs taxes

Shipping costs depend on weight, destination, and shipping method. Exact rates will be displayed at checkout.
Taxes and customs fees may apply according to the rules of the destination country and are the customer's responsibility.

Shipping restrictions

Some countries may have restrictions. For more information, contact our customer service team.